This article helps you resolve the common "incorrect password" error in FacilityApps. This usually happens when the device is registered to the wrong company instance or the password is entered incorrectly (check for capital letters).
Common Causes
- Device registered to the wrong company instance
- Password entered with incorrect capitalisation
Step by Step guide
Need Help?
If something doesn’t look right or a step is missing, contact your administrator or our support team.
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